Quality drives everything that we do, be it business units or services. To us, long-term relationships with our customers provide the best measure of quality. Backed by ISO 9001 certification and assessment at SEI CMMi Level 5, Congruent constantly seeks to raise the bar on quality by introducing novel concepts and stringent controls.

Technological expertise would fall flat without robust processes at the back end. That's why we have honed our internal processes as much as we have built up our industry knowledge and technical capabilities.

Our proprietary Quality Management System provides a flexible process framework that enables continuous quality improvement. An internal team of experienced quality professionals use the system to formulate sturdy processes that strengthen our ability to provide technologically outstanding products and services. All quality improvement initiatives are assessed by means of ongoing customer satisfaction surveys and appropriate feedback mechanisms.

Our policy is a company-wide commitment to fulfill the requirements of our Customers, Employees and Stake Holders

• Establishing a clear business / working relationship with our customers on every project
• Following proven quality practices during all the phases of a project
• Continuously improve quality and productivity
• Providing an environment that motivates every member to achieve and constantly improve individually and as a team